The FairPath platform

One operating spine from patient opportunity through billing review.

Support APCM, RPM, CCM, and RTM with visible work, role-based queues, integrated communication, clinical workflows, and billing readiness.

The operating loop

Every role works from the same patient and requirement context.

Operational staff, clinicians, billing reviewers, supervisors, and authorized clinic users see the part of the loop assigned to their roles.

Patient opportunity

Qualify the panel before staff time is committed.

Bring demographics, diagnoses, payer information, current program status, and available payer history into one reviewable starting point.

Program fit

Map conditions, patient context, and configured program rules across APCM, RPM, CCM, and RTM.

Payer context

Use available source and payer information to bring requirements and exceptions forward.

Missing information

Show incomplete fields before they become enrollment or billing problems.

Human review

Route ambiguous eligibility and clinical appropriateness to designated practice roles.

Enrollment and intake

Keep every attempt, consent, assignment, and next action together.

OutreachClick-to-call, messages, scripts, attempts, and patient education
ConsentProgram discussion, consent status, and supporting documents
AssignmentResponsible role, status, next action, and escalation path
Device logisticsAssignment and serial context where the program requires a device

PriorityQ and ReviewQ

Put the next patient and the reason in front of the correct role.

PriorityQ

Routes routine work using program timing, required actions, patient context, and configured urgency so staff do not hunt through patient lists.

  • Program deadlines and scheduled work
  • No-data and follow-up patterns
  • Integrated calls and messages
  • Timestamped operating evidence

ReviewQ

Separates clinical exceptions and ambiguous cases from routine administrative work.

  • Readings or patterns requiring review
  • Clinical and eligibility exceptions
  • Role routing and supervisor visibility
  • Recorded review and escalation state

Clinical workspace

Organize the evidence without replacing clinical judgment.

Readings, trends, care plans, structured pathways, recurring events, notes, communications, reminders, surveys, and escalation context remain connected to the patient record.

FairPath can prepare

Configured summaries, draft material, transcription, reminders, requirement checks, and routed exceptions.

Clinical staff decide

Appropriateness, interpretation, care-plan decisions, escalation, diagnosis, treatment, and final clinical documentation.

BillingQ

See what is ready, what is blocked, and why.

Billing review begins with visible requirements and evidence, not a month-end reconstruction exercise.

Readiness

Separate ready records from work that still has an unresolved requirement.

Blocking reason

Show the missing time, component, documentation, or review that needs attention.

Cross-program context

Bring timing, program components, and configured conflicts into the review process.

Billing handoff

Prepare reviewable evidence and exports for the practice or its selected billing workflow.

One multi-program spine

Design the panel around fit, not an RPM-only assumption.

ProgramPatient fitOperating modelRole in the panel
APCMEligible primary-care Medicare panelRequired service elements and continuity across the monthStable primary-care base
RPMPhysiologic monitoring needDevice data, monitoring, and management workflowPhysiologic data layer
CCMTwo or more chronic conditionsLongitudinal, time-based care-management workCoordination layer
RTMTherapeutic adherence or responseTherapeutic data and management workflowSpecialty and therapy layer

Devices and communications

Use supported device data where clinically appropriate without defining the entire platform around hardware.

  • Device assignment and available inventory context
  • Returns and troubleshooting workflow
  • Integrated phone and messaging
  • Patient reminders and outreach evidence

Integrations and data exchange

FairPath works with major EHR and practice-management environments through standard integrations, file exchange, APIs, and configured customer-specific workflows.

Integration depth varies by system, access, source data, and deployment.

Discuss a system connection

FairPath Advanced AI

Controlled operational work around the program.

Most healthcare AI stops at a draft or suggestion. FairPath Advanced AI can perform configured preparation, checks, routing, and system work while preserving human approval boundaries.

Patient file to qualified queue

  1. Import and normalize configured fields.
  2. Identify missing or inconsistent information.
  3. Apply program and payer requirements.
  4. Route exceptions to staff review.
  5. Create the qualified work queue and decision record.

Exception to resolved work

  1. Detect a configured missing requirement.
  2. Assign it to the responsible role.
  3. Carry the patient and program context forward.
  4. Record the resolution or escalation.
  5. Recalculate the work or billing state.

Powered by Buffaly, Intelligence Factory's AI operations platform. Clinical judgment and ambiguous eligibility remain with authorized people.

Operator infrastructure

Separate clinic workspaces, authorized shared staffing, supervisor views, client visibility, and repeatable clinic setup support organizations running programs for multiple practices.

See the operator model

Trust and practical control

Role-based access, client data segregation, reviewable actions, documented exports, and explicit clinical approval boundaries keep the operation understandable.

Security, exchange, and deployment details are confirmed for the systems and engagement being scoped.

Implementation

Begin with one cohort and one complete operating month.

Kickoff, instance provisioning, roles, first-cohort import, training, operating support, metrics, and expansion decisions follow a measured rollout.

  1. Define roles and programAgree on responsibilities, source data, and first-cohort criteria.
  2. Provision and prepareConfigure access, import the cohort, and train each role.
  3. Run one monthUse real work to expose exceptions, capacity needs, and close state.
  4. Review before expandingMeasure workflow, staffing, collected revenue, direct costs, and readiness.